Privacy Policy

At Monarch Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. Collection of Personal Information:

   We collect personal information from you when necessary for the provision of our community nursing services. This may include but is not limited to your name, contact details, medical history, and health information.

2. Use of Personal Information:

   We use your personal information to provide you with our nursing services, respond to your inquiries, and communicate with you about your care. We may also use your information for administrative purposes, such as billing and record-keeping.

3. Disclosure of Personal Information:

   We may disclose your personal information to third parties, including healthcare professionals involved in your care, government authorities as required by law, and third-party service providers who assist us in delivering our services.

4. Security of Personal Information:

   We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes implementing security measures such as encryption, password protection, and secure storage of physical records.

5. Access and Correction:

   You have the right to access and correct the personal information we hold about you. If you would like to access or update your information, please contact us using the details provided below.

6. Consent:

   By using our website and engaging with our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

7. Changes to Privacy Policy:

   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically.

8. Contact Us:

   If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at admin@MonarchCare.com.au

This Privacy Policy was last updated on 26th of May, 2024